HYP, LDA, responsible for the services provided on the platform escape.hyp.pt, is committed to complying with personal data protection laws, privacy, and information security, in order to safeguard the personal data and privacy of its users regarding the data collected and its usage.
All personal information collected will be used to help make your visit to our website as productive and enjoyable as possible. All personal information related to users or visitors who use the Escape Game will be processed in accordance with the General Data Protection Regulation (GDPR), which applies to all European Union Member States as of May 25, 2018, aimed at protecting the rights of personal data holders.
In accordance with Articles 13 and 14 of the GDPR, we inform you of the following:
1. The entity responsible for processing personal data is HYP, LDA. Any inquiries or requests to exercise your rights should be directed to the following email: rgpd@hyp.pt or by letter to Incubadora do Instituto Pedro Nunes, Rua Pedro Nunes, 3030-199 Coimbra.
2. Only the personal data necessary for the professional activity of the Data Controller are collected, and the personal data are processed solely for the purpose of, on the one hand, ensuring the identity of the 'curator'' and, on the other, providing a service that meets the characteristics and needs of the service recipient. These data are collected during registration on the portal. The categories of personal data subject to processing for the purposes referred to in this Policy are as follows:
3. All personal data processed have a legal basis in the necessity for contract execution or legal obligation compliance, which makes their processing lawful by the Data Controller.
4. Personal data may need to be shared with public entities by legal requirement or with private entities for the complete execution of services by the Data Controller.
5. For accounting and billing purposes, data are shared with the accounting company with whom a service contract has been established.
6. Customer personal data are retained, depending on their categories, for the periods legally stipulated in specific legislation.
7. Customers are guaranteed the right to access, rectify, object, delete, limit processing, and transfer their personal data. These rights can be exercised by contacting HYP, LDA through phone, by written request (Address: Rua Pedro Nunes, Edifício C, 3030-199 Coimbra), or via email at rgpd@hyp.pt.
8. Data subjects may file a complaint regarding their rights either with HYP, LDA or with the National Data Protection Commission (Comissão Nacional de Proteção de Dados), located at Rua de São Bento, No. 148, 3º, 1200-821 Lisbon, Phone: 213928400, Fax: 213976832, Email: geral@cnpd.pt.
9. The personal data mentioned above are a legal and contractual obligation, making them absolutely essential for the provision of services by HYP, LDA. Therefore, the data subjects are required to provide this data, without which HYP, LDA will be unable to provide any services.
10. Additionally, HYP, LDA has service contracts with third-party entities in the course of its activities, acting as Subcontractors, to whom personal data or special categories of data may be transmitted. These entities are bound by the same duties of confidentiality and personal data protection, and the data transmitted will be subject to the same treatment and purposes under the same conditions of lawfulness.
11. Moreover, in its activities, HYP, LDA collects and processes data as a Subcontractor on behalf of other entities that act as Data Controllers, as part of service contracts.
Use of the escape.hyp.pt website implies acceptance of this Privacy Policy. The Escape Game team, managed by HYP, LDA, reserves the right to modify this agreement without prior notice. Whenever this occurs, you will be asked to accept the Privacy Policy again to continue using the website.
The Escape Game website contains links to other websites, which we believe may provide useful information/tools for our users. Our privacy policy does not apply to third-party websites, so if you visit another site from ours, you should read its privacy policy. We are not responsible for the privacy policy or content of those websites.