Cookie Policy

This Cookie Policy aims to explain, in a transparent and specific way, how personal information collected through the use of the website escape.hyp.pt, managed by HYP, LDA, is utilized.

This website uses cookies to ensure we offer a unique and personalized experience and to collect aggregated data that allow us to continuously and comprehensively improve our website and your browsing experience.

By continuing to browse the website escape.hyp.pt, the user expressly agrees to this Cookie Policy.

For any questions regarding this website's Cookie Policy, the user can contact HYP, LDA via email at mail@hyp.pt.

Cookies are digital files containing small fragments of information (usually with a unique identifier) that are downloaded and stored on the visitor's device when visiting a website. These files can be temporary (automatically deleted when the browser is closed) or persistent (until a defined expiration date), and they can be first-party (set by the website operator) or third-party.

Cookies can be categorized based on their purpose. Some are strictly necessary for the website to function, while others collect statistical information to analyze website usage and performance.

Some cookies are used to provide additional features to the website or to save the visitor's preferences regarding navigation when using the same device. Other cookies can also measure the success of applications and the effectiveness of third-party advertising.

For more information about cookies, you can visit platforms such as http://www.allaboutcookies.org or https://www.aboutcookies.org, which provide more detailed information and have no commercial or legal relationship with HYP, LDA.

The use of cookies is practically universal across all websites and does not harm the devices (computers, tablets, smartphones, etc.) on which they are stored. Cookies allow for a better user experience in terms of platform performance and navigation, as the content provided is more aligned with the users' needs.

Cookies enable the website to remember information about users' visits and other variables we consider relevant to make your browsing experience more comfortable and efficient.

Below is detailed information about the cookies used on the escape.hyp.pt website and the purposes of data processing that justify their use.

This website or emails sent by it may contain links to other websites or applications, including those managed by various partners. If the user accesses one of these links or applications, they should keep in mind that the respective Cookie Policies are the sole responsibility of the entities managing them. Therefore, the user should read the Cookie Policies of other platforms or applications before using them.

Cookie Purpose
| _escape_game_events_session  | Stores necessary information for registration and login
| cookies_accepted  | Stores information about cookie acceptance
| ahoy_visit  | Stores internal analytics (statistics)
| ahoy_visitor  | Stores internal analytics (statistics)
| locale  | Defines the language of the website
| _gid  | Managed by Google, necessary for Google Analytics
| _ga  | Managed by Google, necessary for Google Analytics
| CLID  | Managed by Microsoft, necessary for Clarity Analytics
| MUID | Managed by Microsoft, necessary for Clarity Analytics
| _clck | Managed by Microsoft, necessary for Clarity Analytics
| _clsk | Managed by Microsoft, necessary for Clarity Analytics
| cl_dtrs | Managed by Microsoft, necessary for Clarity Analytics
| twk | Managed by Tawk, necessary for support chat

In compliance with applicable legislation, except for strictly necessary cookies and performance/analytics cookies, this website may only use cookies with the visitor's prior and express consent. HYP, LDA commits to using cookies only for the purposes mentioned in the previous section.

The use of cookies is essential for the proper functioning of the website in its entirety, so their acceptance is necessary for using the service.